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Serving
a broad range of clientele all across North America, SIVCO
has applied innovative technology solutions to a number of
industries. Our ability to successfully implement
high-quality solutions has earned us a reputation for
thoroughly innovative analysis and design expertise,
superior development and implementation proficiency and
outstanding maintenance and support capabilities. We invite
you to explore the SIVCO solution to several industry
leading applications and approaches by visiting the client
links listed below.
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GOVERNMENT
The lead law-enforcement agency for a
Northwestern US State selected SIVCO to develop an
application that permits users to perform criminal history
checks on individuals. It allows for full access by all
state, county and municipal entities and interacts with a
number of existing applications. Because of the sensitive
nature of the information, security issues were a major
concern and end-users were classified into 4 different
categories: credit card users, pre-paid accounts, no-cost
accounts and law enforcement/justice system personnel. SIVCO's
solution handles over 1 million records, 12,000+ users and has
the capacity to process 50,000 transactions per month.
The Judicial Department of a Northwestern US State
engaged SIVCO to help develop its Law Enforcement
Scheduling System. This application permits instant,
secure scheduling and data sharing between the courts and law
enforcement agencies. It allows for management of officer
activities, assignments, personal information and a host of
other functions including the development of officer history
patterns, complex report generation and automatic schedule
processing. The solution handles over 10,000 records, more
than 1000+ users and has the capacity to process 10,000
transactions per month.
SIVCO was contracted by the Department of Transportation of
a Midwestern US State to help in the upgrading of its Construction
Management System. The updated application manages
information on customer accounts, purchased materials,
administrative duties and state contracts (some of which are
legally binding agreements). Accuracy, security, user access
privileges and report generation were extremely important
aspects of this application. The application handles over
1million records, 500+ users and has the capacity to process
16,000 transactions per month.
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LAW ENFORCEMENT
The lead law-enforcement agency for a
Northwestern US State selected SIVCO to develop an
application that permits users to perform criminal history
checks on individuals. It allows for full access by all
state, county and municipal entities and interacts with a
number of existing applications. Because of the sensitive
nature of the information, security issues were a major
concern and end-users were classified into 4 different
categories: credit card users, pre-paid accounts, no-cost
accounts and law enforcement/justice system personnel. SIVCO's
solution handles over 1 million records, 12,000+ users and has
the capacity to process 50,000 transactions per month.
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TELECOMMUNICATION
The second largest telecommunication
services provider in Canada required an application that
could be accessed instantly from various locations and mobile
devices. It had to maintain data on customers, transaction
history and assist in identifying and developing marketing
strategies by measuring, tracking and reporting the results of
complex, predefined queries. SIVCO's custom-designed CRM
solution successfully fulfilled the mandated requirements as
well as implementing an innovative data cleansing function
which helped to provide the most current up-to-date
information. The application handles over 300,000 records,
100+ users and has the capacity to process 500,000
transactions per month.
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JUSTICE
The Judicial Department of a
Northwestern US State engaged SIVCO to help develop its Law
Enforcement Scheduling System. This application permits
instant, secure scheduling and data sharing between the courts
and law enforcement agencies. It allows for management of
officer activities, assignments, personal information and a
host of other functions including the development of officer
history patterns, complex report generation and automatic
schedule processing. The solution handles over 10,000 records,
more than 1000+ users and has the capacity to process 10,000
transactions per month.
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TRANSPORTATION
A major bulk handling and general
freight transportation company with 12 locations across
Canada and the US was finding it difficult to combine
information from all of its locations into corporate-level
reports for business evaluation purposes. Information
gathering required a great deal of manual effort and time and
an understanding of the differences in business processes for
each company. In addition, the services of member companies
were overlapping in some geographic areas, creating apparent
competition. SIVCO worked with the industry leader by
upgrading its infrastructure, replacing outdated hardware and
adding frame relay technology. A data warehouse was created
and stored at the corporate head office. Data marts were
installed at the other locations. Data was pulled from each
company and then manipulated, combined, summarized and placed
in the corporate data warehouse. SIVCO's solution allows all
locations to have access to the same data source, a common
view, and the same user tools and improves data integrity and
business process checking. The company further benefited from
decreased time required to process and analyzes reports,
increased productivity, better customer service and lower
overhead.
SIVCO was contracted by the Department of Transportation of
a Midwestern US State to help in the upgrading of its Construction
Management System. The updated application manages
information on customer accounts, purchased materials,
administrative duties and state contracts (some of which are
legally binding agreements). Accuracy, security, user access
privileges and report generation were extremely important
aspects of this application. The application handles over
1million records, 500+ users and has the capacity to process
16,000 transactions per month.
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FINANCE & BANKING
A major financial institution in San
Francisco, California was saddled with recurring problems
with one of their applications and contracted SIVCO to locate
the source of the problem. SIVCO's solution involved studying
the existing environment and subsequently creating a common
development environment. It was discovered that the bank's
internal applications were not well tuned. SIVCO's team then
reviewed the application design, increased JSP and EJB usage
and improved code reusability. The solution improved the
performance of the internal application 10-fold, provided for
smoother system operation and decreased response times.
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ENERGY
SIVCO partnered with an international
seismic exploration leader to develop a Field
Communication Portal capable of providing instant
technical, management, employee and client access to all
company data, including real-time research statistics, GIS and
spatial data, as well as dynamic and oftentimes complex field
information such as equipment and fleet inventories, customer
profiles and assets, current bids and employee rosters. To
optimize seismic exploration communication from isolated
locales inaccessible by conventional transportation, this
web-based portal is remote/mobile accessible via a secure and
intuitive graphical user interface. This comprehensive
solution is capable of managing all entry and retrieval of
data gathered by personnel in the field, handling complex data
searches and queries without interruption, generating standard
and ad-hoc reports and interfacing with existing legacy
systems.
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AGRIBUSINESS
The world's fourth largest auctioneer
of flowers and plants to the floral industry, based in British
Columbia, was being overwhelmed with a glut of customer and
sales transaction information and an archaic data processing
system. SIVCO's solution provided the company with the ability
to track information on customers, sales transactions and
inventory levels as well as with extensive report generation
capabilities. The solution is capable of processing 4000+
purchases per-hour and radically reduced information
turnaround time from 2 weeks to less than 24 hours.
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